1. Introduction

Welcome to www.autotouchscreens.com (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, safeguard, and retain your information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you create an account, make a purchase, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely using SSL encryption; we do not store full credit/debit card details)

We only collect and process personal information that is necessary to fulfill our services. We do not collect excessive data beyond what is required for legitimate business purposes.

2.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version
  • IP address
  • Device information
  • Usage data (e.g., pages visited, time spent on the website)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding orders, inquiries, or accounts
  • Improve our website and services
  • Send you promotional offers and updates (you may opt out at any time)
  • Comply with legal obligations and prevent fraud

We do not use your personal data or images for advertising purposes without your explicit consent.

4. Protection of Your Information

We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, use, or disclosure.

Additionally, we ensure:

  • Your data is not stored longer than necessary.
  • Personal data is securely processed and encrypted where applicable.
  • Any third-party service providers we work with comply with privacy protection laws.

5. No Sale of Personal Data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

6. Use of Customer Information for Advertising

We will never use your personal data or images for advertising without your explicit consent.

7. Data Collection Restrictions

Our website does not primarily collect user information as its main purpose. Additionally, we do not offer free gifts or incentives solely to collect personal data, except in the following cases:

  • When included as part of a purchase
  • As part of a marketing promotion
  • When the primary goal is not data collection

8. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers:

We work with trusted third-party service providers to assist in website operations, secure payment processing, order fulfillment, and analytics. These include:

  • Payment Processors (e.g., PayPal, Stripe) for secure transactions
  • Shipping Providers (e.g., FedEx, UPS, USPS) to deliver orders
  • Analytics Providers (e.g., Google Analytics) to help improve website performance

For Legal Compliance:

We may disclose your information if required by law or in response to lawful requests from authorities.

For Business Transactions:

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.

We ensure that these third parties maintain strict confidentiality and security standards when handling your personal information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your login and preferences
  • Improve website functionality and user experience
  • Analyze website traffic using tools like Google Analytics

Your Rights and Choices (GDPR & CCPA Compliance)

You have the right to control how cookies are used on your device:

✅ Opt-Out of Cookies: You can disable cookies in your browser settings at any time. However, please note that disabling cookies may impact certain functionalities of the website, such as storing your login details or retaining shopping cart items.

✅ Do Not Sell My Personal Information (CCPA): We do not sell user data, including cookies and tracking data, to third parties.

✅ More Information on Google Analytics: We use Google Analytics to analyze anonymous user interactions. To learn more about how Google uses your data and how to opt out, please visit: 👉 Google Privacy Policy

10. Compliance with International Laws

This Privacy Policy is designed to comply with applicable international privacy laws, including:

  • The General Data Protection Regulation (GDPR) for European Union users.
  • The California Consumer Privacy Act (CCPA) for California residents in the United States.
  • Other applicable data protection laws in the countries where we operate.

11. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of any inaccurate personal information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt-out of receiving promotional communications.

If you wish to access, modify, or delete your personal information, you may submit a request by contacting us at support@autotouchscreens.com. We will respond to your request within 30 days, as required by applicable laws.

12. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or enforce agreements. We do not retain personal data for longer than is necessary for our operational or legal requirements.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

14. Children’s Privacy

Our website is not intended for children under 13 years of age. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information.

15. Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable laws. Notifications will include details of the breach and the steps taken to resolve the issue.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised policy.

17. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@autotouchscreens.com
Phone: +86 17379982509
Customer Support Hours: Monday – Friday, 9 AM – 5 PM (PST).